Everything your parking needs, in one place.
From the lobby QR poster to the board's monthly report: every feature, grouped by the people who use it.
Guests sorted in a minute, no paper.
Guests ask from their phone, residents approve, and everyone gets a digital pass the patrol can check.
QR poster & Location ID
Print a poster for the lobby. If a camera won't scan, guests type a short 6-character code.
Resident approval
The resident approves from email or the portal. No answer in time? The front desk can decide instead.
Day, overnight and custom passes
Offer ready-made passes, custom times, or both, building by building.
Digital pass & printable permit
A pass with QR code by email and text, plus a dashboard permit PDF for anyone who wants paper.
Request card with reference code
Guests see their request, its status and a short code, and can make another request in a tap.
Photo of the car
Guests can add a photo of their car or plate, so the desk and patrol know what to look for.
Resident invite links
Residents send a link; the guest fills in their own plate and times. No back-and-forth.
Extend or cancel
Stays can be extended within the building's limits, or cancelled to free the space.
Fair-use rules
Passes per unit per month, overnight limits, blackout dates, lead times and maximum stays.
Party passes
Hosting a get-together? One link covers several cars, and it counts once against the unit's limits.
Trade codes
Give a contractor one code for repeat visits. Visits are booked to the unit without using its visitor passes.
Cool-down between visits
Stop the same car living in visitor parking: set how long before a plate can book again.
End a stay early
When the car leaves, the guest or resident ends the pass and the space is free again straight away.
Visitor pages in 5 languages
Guests use the request, pass and notice pages in English, French, Chinese, Spanish or Thai.
Your rules, checked on every request.
Set them once per building. Each request is held against them before it becomes a pass, so nobody has to remember the limits.
- Only the unit can say yes. A request goes to that unit's residents, and nobody else can approve it.
- Unanswered requests lapse. If no one replies in time, the request ends and the stall is free again.
- Odd cases reach a person. Requests that need a judgement call land with the front desk.
- Limits that add up. Longest stay, passes per unit each month, overnight hours and time between visits for the same plate.
Unit 1203 · plate CKRT 482
with one tap
Caregiver passes
A nurse, nanny or cleaner who comes on set days and hours: added once by the resident, valid for weeks or months.
Requests that expire
Choose how long residents have to answer. After that, the request closes and the guest is told.
Overnight windows
Keep the small hours for residents, or allow overnight guests only with the desk's say-so.
Exceptions on record
When the desk allows something the rules don't, the reason and the person are kept with the pass.
Everything at the door, on one screen.
Concierge and security see what is waiting, what is approved and who is parked, live.
Live command centre
Pending, approved, active and timed-out requests in one view that updates itself.
Approve on a resident's behalf
When the resident is away, the desk approves or declines, and it is recorded who did.
Walk-in bookings
Book a guest at the desk in seconds, with the same rules and limits as everyone else.
Search anything
Plate, name, unit or pass code: one search box across the whole building.
Unmatched requests go to the desk
Typo in the unit number? The request lands with the desk instead of getting lost.
Building info at hand
Emergency contacts, rules and staff notes in folders, with PDFs attached.
Fair, fast and documented.
An instant answer for every plate, evidence for every ticket, and proof that patrols actually happened.
Instant plate check
Allowed, expired or unknown in one second, with grace periods so nobody is ticketed unfairly.
Violations with photos
Photos, notes, escalation steps and full history per plate, ready for the board.
Secure NFC checkpoints
Officers tap a tag that signs a fresh code each time, so a visit can't be faked from a photo. Patrol services
Scheduled rounds & daily reports
Rounds on set hours, alerts when one is late or missed, and a report for each site every morning.
QR checkpoints verified by GPS
Patrol scans a checkpoint poster; the phone's location confirms they were really there.
Site-visit reports with a map
Arrivals are logged automatically; reports show when patrol was on site and how often.
Patrol accounts
A login for a patrol person or a patrol vehicle, with an app-style home screen on the phone.
Repeat offenders
See which plates keep coming back and what was done each time.
Do-not-tow & blocked plates
Protect VIPs and service vehicles; flag plates that are never allowed.
Contractors & exceptions
Authorize trades and security vehicles for a time window, with their own records.
Works underground
Patrol keeps working without signal and syncs when the phone reconnects.
Warning first
A plate's first offence in 12 months can be a warning with no fee; repeat offences get a notice.
Parking notices paid online
Each notice has its own link: the driver pays the fee or disputes it, and staff decide with the photos at hand.
One clean record of who lives where.
Units, people, cars and spots, shared by every module so nothing is typed twice.
Towers & portfolios
Multi-tower buildings, and hundreds of buildings under one company account.
Units, owners & tenants
Who lives in each unit, how to reach them, and which cars are theirs.
Live map & assigned spots
Which car sits in which spot, which spots are assigned, and what is free right now.
Monthly permits & waiting list
Permits for residents, tenants or employees, reserved month by month. When it's full, people join a waiting list and the next in line is offered the space by email.
Spot sharing
Away for the weekend? Residents offer their assigned spot, and neighbours book it. The owner never shares who they are.
EV charger booking
Book a charger for a time slot, see power and plug type, and report charging hours and charge-back per unit.
Import & export
Bring units, residents, vehicles and spots from Excel or CSV, with a preview before saving.
Announcements with read tracking
Notices to a building, floors or units, by portal and email, and see who has read them.
Training building
A practice building with sample data, so new staff learn without touching the real one.
Caregivers and helpers
Residents add home-care workers and family helpers for their unit, so they are never ticketed.
Welcome letters with sign-up codes
Print a letter for every unit with its own code and QR. Residents register themselves to the right unit.
Shared garages
One garage serving several buildings: passes, permits and plate checks work across all of them.
Let drivers pay, and see every dollar.
For plazas, offices and buildings that charge for parking. Drivers pay by card from their phone; no account needed.
Monthly permits by card
Permit holders get a payment link each month; unpaid months lapse after a grace period and the space goes to the waiting list.
Pay-to-park by card
Drivers scan the sign, choose how long, pay, and get their pass by email and text.
Hourly, daily and maximum prices
Set prices per parking area, with sales tax shown on every receipt.
Your own payment account
Payments go straight to your business account, or we collect and pay you out.
Statements
Daily, weekly and monthly totals with card fees and payouts, exportable to Excel.
Safe by design
Card details never touch your building's systems. Late or duplicate payments are refunded automatically.
Your name on the card statement
Drivers recognise the charge, so fewer disputes.
Rent empty stalls
Rent unused stalls by the month or for a term, with your own terms and a cancellation fee. Learn more
Payouts and remittances
When we collect for you, every payout is recorded with its period, method and reference, ready for your books.
The right message, from your name.
Email, text and phone notifications, branded as your company.
Phone app on the home screen
Add ParkCommand to iPhone or Android in a few taps; it opens full screen. How to install
Phone notifications
Guest requests and desk approvals pop up on the phone, even when the app is closed.
Text messages
Request and pass confirmations by text to the guest, with delivery receipts.
Email from your own server
Send from your Microsoft 365 or other mail server, or from your own text number.
White-label portal
Your logo, colours and web address. Guests never see our name.
Numbers for the board, control for IT.
Portfolio dashboards, exports, and the security controls larger companies ask for.
Dashboards & reports
Per building or across the portfolio; export to Excel, CSV or PDF.
Occupancy analytics
How full each area really is: average and peak, time spent full, and a weekday-by-hour heatmap.
Roles per building
The same person can be concierge at one building and patrol at another.
Complete audit trail
Each change logged with the person, the time and the device.
Two-factor sign-in
Authenticator app codes for every account.
Single sign-on
Staff sign in with their Microsoft 365, Google Workspace or other work account, set up per company.
API & webhooks
API keys and signed webhooks to connect your own systems.
Short video tutorials, inside the app.
Each role gets one-minute recordings of the real screens, with captions, in the Help section after signing in. Topics today:
Request visitor parking
What a guest sees: scan the poster, ask for a pass, and get it by email and text.
Invite a guest
How a resident sends an invite link so the guest fills in their own plate and times.
Run the front desk
Pending, approved and timed-out requests, and approving on a resident's behalf.
Check a plate on patrol
Type or photograph a plate and get allowed, expired or unknown in a second.
Rent a stall
How a resident picks a stall, accepts the terms and pays online.
Set up parking notices
Violation types, fees, the warning-first rule and how disputes are handled.
Run every building from your pocket.
Managers, concierge and patrol work from the same live screens on any phone or computer. No app store, no hardware to install.
- Approve guests and answer the desk from anywhere
- Check a plate in seconds, even with the camera
- Reports and exports when the board asks
Try it on your own buildings.
Half an hour on a call, set up with your own building names and rules.