The platform

One platform for every part of parking operations.

Pick a module to see how it works: visitor parking, front desk, enforcement, patrol, residents, communication and reporting.

Guests park in minutes. No app, no account.

Every building gets a QR poster and a short Location ID. Visitors scan or type it, pick a pass, and the resident approves from their phone or email.

  • Printable QR poster and 6-character Location ID per building
  • Predefined passes: Day, Overnight, 4-hour, 24-hour or your own
  • Buildings choose: passes only, custom times, or both
  • Monthly visitor pass limits per unit, with per-unit overrides
  • Guest can add a photo of the car; pass arrives by email with a QR code
  • Invite links residents send ahead of time
app.parkcommand.ca/v/85CCDD
Visitor parking at 500 Queen
Tell us who you're visiting. They'll be asked to approve.
Day pass08:00–20:00
Overnight pass18:00–10:00 next day
4-hour pass4 hours from arrival
Custom timeChoose arrival and departure
🕒 Valid today 12:04 → 20:00 · Visitor P1

One screen for the whole front desk.

Every request sorted the way the desk works, with counts and time ranges from 24 hours to 6 months. Approve in one click when a resident can't be reached.

  • Pending, Needs the desk, Approved (not started, active, completed), Rejected, Cancelled, Timed out
  • Desk approval on the resident's behalf, which the building can switch off
  • Exception requests (caregivers, longer stays) reviewed with a note
  • Visit purpose, tower and unit, tap-to-call phone numbers
  • Refreshes on its own through the shift
Front desk
Pending 3Approved 14Rejected 1Timed out 1
Not started 4Active 8Completed 2
TowerUnitTimeNamePlate
A10118:00–20:00Test VisitorTST 19
B20118:00–19:55R. SinghCJKW 88
A150817:30–21:30L. MoreauBNRT 402

"Is this car allowed here, right now?" Answered in one second.

Type a plate or scan a pass. ParkCommand checks bookings, resident cars, contractors, exceptions and blacklists at once, and says what to do.

  • Clear results: Active, Approved within grace, Pending within grace, No session
  • All sessions view: everyone who should be on site now
  • Scan the guest's QR pass with the phone camera
  • DO NOT TOW / DO NOT TICKET banners for security, management and VIP cars
  • Patrol routes that work offline in underground garages
  • Camera plate recognition and gate integrations (Enterprise)
Check vehicle
TEST 123
Approved, within grace periodTime is up at 22:56 · 15-minute grace
VisitorJohn SmithUnitA-101
Pass4-hour passHistoryNo open violations

Violations that hold up, with the evidence attached.

Issue from the plate result, add photos from the phone camera, and follow each case from open to resolved, with who did what, and when.

  • Photos, notes, area and spot on every violation
  • Edit, escalate, resolve, void or reopen, with the right to do each by role
  • Repeat offenders spotted automatically
  • Branded PDF report with photo thumbnails for any period
Violations · Last 30 days
4 violations found⬇ Download report (PDF)
PlateWhenTypeStatus
TEST 444Apr 1, 21:56Fire laneopen
TEST 333Apr 1, 21:55No passescalated
TEST 222Apr 1, 21:55Wrong spotresolved
TEST 111Apr 1, 21:54Overstayvoid

See every spot, live.

Upload the garage layout and pin each spot, or use the spot board. Colours show what is booked, assigned or out of use, updated every minute.

  • Filters: available, booked now, assigned, visitor, accessible, EV, violations
  • Search by spot, plate, unit or name
  • Assign spots to a unit, a resident and a specific car
  • Numbered spots or capacity lots, with contractor set-asides
Parking · Visitor P1
Available 7Booked now 3Assigned 1Violations 1
V-01visitor
V-02CKRT 482
V-03visitor
V-04Unit A-1203
V-05EV ⚡
V-06BXPL 119
V-07♿ access
V-08maintenance
V-09visitor
V-10DRVN 330
V-11visitor
V-12visitor

Know who lives where, and who to call.

Units by tower and floor, the registered owner first, then tenants and occupants with their phones and cars. When a car blocks a lane, the desk can call its owner in one tap.

  • Create a whole building in seconds: floors 2–15, 8 units each
  • Multi-tower properties (A-101, B-101)
  • Resident and visitor vehicle lists, blacklist, VIN and insurance
  • Import and export in Excel or CSV
  • Residents book guests and manage their own cars
Residents & units
UnitOwnerOccupantsCarsPasses
A-1203Riley Owner
rents it out
213 of 6
A-1204Priya Nair326 of 6
B-101Tom Lee111 of 6
B-102No owner yet00—

Tell the right people, and know they read it.

Send a notice to a whole building, certain floors, certain units, all residents or staff only. It arrives in the portal and by email, and you can see who has read it.

  • Read tracking, "remind unread", urgent flag and expiry
  • Building folders: emergency contacts, rules, staff notes
  • Attach PDF notices; company-wide folder templates
  • Text message delivery (add-on)
Announcements
Garage cleaning on Tuesday Urgent
Floors 3–5 · sent by email and portal
47 of 60 read
New visitor parking passes
Whole building
221 of 240 read

From one building to the whole portfolio.

Dashboards follow the building you pick, or show every property at once. Download what the board asks for in the format they want.

  • Reservations, peak times, space use, guest usage, repeat offenders
  • Exports to Excel, CSV and branded PDF
  • Setup checklist so each new building goes live quickly
  • Old photos and logs archived off-site, encrypted
Dashboard · All properties
Reservations today38
Current visitors21
Open violations4
Visitor arrivals by hour (illustration)

Trades, security and VIPs, without the phone tag.

Authorize contractor vehicles for set dates, areas and hours, check them in and out, and flag the cars that must never be ticketed or towed.

  • Contractor authorizations with plates, areas, dates and maximum stay
  • Check-in and check-out from the plate result
  • Security, management, emergency, VIP and temporary exceptions
  • Do-not-tow and do-not-ticket respected everywhere
Contractors
DO NOT TOW · DO NOT TICKET
Northline Security · security exception
CompanyPlatesValidOn site
ABC ElevatorsEL 2204Oct 1–14on site
Bright CleaningBC 7781Mon–Fri—
Built for real buildings

The details that make it work on day one.

A QR poster and Location ID for every building

Print it from the portal and put it in the lobby. If the camera won't scan, guests type a 6-character code instead of a long web address.

No app, anywhere

Guests, residents and staff use any phone or computer browser.

Photos from the phone

Guests photograph their car; patrol attaches evidence to violations.

Printable permits

A dashboard permit PDF with QR code for anyone who wants paper.

Extend a stay

Guests and residents extend within the building's limits.

Rules that fit each building

Stay limits, lead time, overnight windows, guest hours, blackout dates, grace periods, monthly passes per unit, spots per type. Set them once per building or per parking area.

Your email, your brand

Send from your own mail server (Microsoft 365 and others) with your logo and colours.

API & webhooks

API keys and signed webhooks to connect your own systems.

Towers & portfolios

Multi-tower properties and hundreds of buildings under one company account.

Bring your data

Import units, residents, vehicles and spots from Excel or CSV, with a preview before anything is saved.

See it with your buildings.

We'll set up one of your properties live: QR poster, passes, front desk and patrol, with your rules.