Signed-in users can also find this guide, with screenshots, under Help in the app.
Each unit has a registered owner. Tenants and other occupants are added under the owner, so the desk knows who to call.
Open Residents & units.
Select Add owner or tenant at the top, or Add owner / Add tenant on a unit's row.
Choose the Unit and the Role: Owner (lives here), Owner (rents it out) or Tenant / occupant.
Enter the Name, Email and Phone. The email is needed to invite them to the portal. The desk calls the phone number about their car.
Leave Can approve guest parking for this unit ticked if this person may approve their guests' parking.
Select Save.