Invite staff and give them access to a building

Invite a person by email with an organization-wide role or a role at specific buildings, then change or remove their access later.

Organization ownerOrganization adminProperty manager

Signed-in users can also find this guide, with screenshots, under Help in the app.

Staff get access through roles. A role can apply to the whole organization or to one building.

  1. Open Staff & roles in the left menu. The Members tab lists everyone with their roles and last sign-in.

  2. Select Invite.

  3. Enter the Email and an optional Name.

  4. To give access to one building, under Property roles choose the Property and Role, then select Add. Repeat for other buildings.

  5. Organization owners and admins can also tick Organization-wide roles (all properties).

  6. Select Send invitation. The link is valid for 7 days.