Let residents sign up with their unit's code

Print one welcome letter per unit with a private sign-up code; residents sign up themselves and staff approve.

Property managerConcierge

Signed-in users can also find this guide, with screenshots, under Help in the app.

Sign-up codes save typing every resident in by hand.

  1. On the property, set Residents signing up with their unit's code to Allowed, staff approve each one (or approved automatically).

  2. Open Residents & units and select Sign-up letters to download one letter per unit, ready to slip under each door.

  3. Residents follow the letter to sign up with their code.

  4. New sign-ups appear under Waiting for approval. Select Approve to email them a link to choose a password, or Decline.