Signed-in users can also find this guide, with screenshots, under Help in the app.
You can book visitor parking yourself when you already know your guest's plate. Your guest gets their pass right away.
Open Reservations in the left menu and click New reservation.
Check the line Visitor passes this month to see how many passes your unit has left.
Under Pass, pick a pass such as Day pass, Overnight or 4-hour visit, then set the Date or Arriving time. If your building allows it, you can pick Custom time and set Arriving and Leaving yourself.
Choose the Parking area, and a spot if you want a particular one.
Under My vehicle, keep A guest's vehicle (enter plate), or pick one of your own cars.
For a guest, type the Plate, Guest name and Guest email (sends the pass). Add the car's details and the Purpose of visit (optional).
Click Reserve. The pass opens in a new tab, and your guest gets it by email if you added their address.