Signed-in users can also find this guide, with screenshots, under Help in the app.
A permit reserves a space for a car month after month. Each month is reserved automatically a week before it starts, so the front desk and patrol see it on every plate check.
Open Permits in the left menu and choose the building.
Select New permit. Choose the Parking area, type the Plate, the holder's name and email.
Choose Billing: Free, Billed separately (condo fees or invoice), or Card, paid online each month when online payments are set up. Enter the monthly price if there is one.
Check the First day and, if the permit ends, the Last day. Select Create permit.
If the area is full, the permit goes to the waiting list and the holder is emailed their place in line.
When a permit ends, the next person in line is offered the space by email automatically. They have 72 hours to accept, otherwise it goes to the next person.