Signed-in users can also find this guide, with screenshots, under Help in the app.
An authorization tells everyone checking plates that a company's vehicles may park in certain areas. It covers one or more plates, a date range and, if you like, set days and hours.
Open Contractors in the menu. The page is called Contractors & exceptions and lists active authorizations with their Plates, Areas, Valid dates and Status.
Press New authorization.
Choose the Type: contractor, vendor, service, staff or other. Enter the Company, Contact name, Contact phone and any Work order / reference.
Set Valid from and Valid until.
Enter the plates in Plates (comma or one per line), for example
NLEV 101, NLEV 102.Tick the Allowed parking areas. Areas marked never authorizable, such as fire lanes, cannot be chosen.
Set the Vehicle type. Add the Vehicle height (cm) if any chosen area has a low clearance, and tick Electric or Accessible permit when they apply.
To limit parking to working hours, tick Only on certain days and hours, choose the days and set From and To, for example weekdays 07:00 to 17:00.
Add Notes if needed and press Create authorization.