Signed-in users can also find this guide, with screenshots and a video, under Help in the app.
The Check vehicle screen tells you in one line whether a car is allowed to be parked here right now. It looks at guest reservations, registered resident vehicles, contractor authorizations and the blacklist.
Open Check vehicle in the menu.
Type the plate in the Plate box. Letters are capitalized for you, and spaces do not matter.
If you know where the car is parked, choose the area under Where is it parked?. Leave Anywhere if you are not sure. Choosing an area lets the check spot a car that is booked for a different area.
Press CHECK (or Enter). A coloured banner shows the answer in large text, with the plate, the reason and the result underneath.
Read the details under the banner. Depending on the car, you see the reservation code, area, spot and times, the unit, the resident's name with a Call button, the contractor company, and a History list of recent violations with a count of open ones.
If the car is not allowed and you can issue tickets, press Report violation to write one on the spot.
Type the next plate. After each check the plate box is selected, so you can start typing right away.