Find and review violations

Filter the Violations list by period, status and plate, and open a violation to see its photos and history.

Patrol officerSecurityConciergeBuilding adminProperty managerOrganization admin

Signed-in users can also find this guide, with screenshots, under Help in the app.

The Violations page lists every ticket issued at the building. Nothing is ever deleted, so you can always look back.

  1. Open Violations in the menu.

  2. Choose the Period. The list starts with Last 30 days. You can also pick Last 24 hours, Last 7 days, Last 3 months, Last 6 months or Custom dates….

  3. Use Status to show only Open, Escalated, Resolved or Void violations.

  4. Type all or part of a plate in Plate to find one car.

  5. Read the table: When, Plate, Type (with a red tow badge if a tow was requested), Photo and Status. A number such as +2 next to the photo means there are more photos.

  6. Click a row to open the violation. You see the status, type, time, area and spot, who issued it, the plate check at the time, the notes, all photos and a History of every change.