Issue a violation with photos

Write a parking ticket from a plate check, a patrol or the Violations page, and attach photos from your phone.

Patrol officerSecurityConciergeBuilding adminProperty managerOrganization admin

Signed-in users can also find this guide, with screenshots, under Help in the app.

A violation records who parked where they should not, with the type, notes and photos. You can start one from three places, and they all open the same Report violation form.

  1. Start the violation from one of these places: press Report violation under a plate check on Check vehicle, press Issue violation under a patrol check result, or press Report violation at the top of the Violations page.

  2. Check the Plate. It is filled in for you when you start from a plate check or patrol.

  3. Choose the Type, for example Unauthorized parking, Fire lane or EV spot misuse.

  4. Choose the Area. Pick Unknown / other if the car is somewhere without an area, such as a driveway.

  5. Add Notes that explain what you saw, for example how long the car was there.

  6. Press Add photo to take a picture. On a phone this opens the camera. Press it again for each extra photo. The number on the button shows how many you have added.

  7. Tick Request tow if the car needs to be towed.

  8. Press Issue violation. You see Violation issued, and the plate's history now includes the new ticket.