Signed-in users can also find this guide, with screenshots, under Help in the app.
Many buildings have a visitor parking poster with a QR code in the lobby or at the visitor lot. Scanning it opens a short form, and the resident you are visiting approves your request.
Scan the QR code on the poster with your phone's camera. The visitor form opens.
If your phone can't scan the code, go to the web address printed on the poster. Type the Location ID shown on the poster and tap Continue.
Choose the Tower if there is one, and enter the Unit you are visiting and the Resident's last name.
Enter Your name, Email (for your pass), Phone (optional), Licence plate and Province / state. Add the car's make, model, colour and type, and the Purpose of visit (optional).
Under Pass, choose a pass and a date or arrival time, or Custom time if it is offered.
You can add a Photo of your car (optional). It helps the desk recognise your car.
Tap Send request. You get an email when the resident answers, with your pass if they approve.