Signed-in users can also find this guide, with screenshots, under Help in the app.
When a visitor asks for parking, the resident they are visiting is asked to approve. If the resident is away or does not answer, the front desk can approve or decline the request on their behalf.
Open Front desk and stay on the Pending tab.
Check the unit, the times, the plate and the purpose. Call the guest from the Phone column if you need to confirm anything.
Click Approve to confirm the booking. The guest gets their pass by email and the row moves to Approved.
To turn the request down, click the X button next to Approve and confirm. The row moves to Rejected and the guest is told by email.