Approve or decline your guest's parking request

Answer a visitor who asked for parking at your unit from the building's QR code or link.

Resident

Signed-in users can also find this guide, with screenshots, under Help in the app.

When a visitor asks to park at your unit, you get an email and a notification. The parking space is held until you answer or the request expires.

  1. Open the email or the notification that says your guest asked to park. It takes you to Reservations with the request highlighted.

  2. Or open Reservations yourself and choose Needs approval under Show.

  3. Check the guest's name, plate, car and times.

  4. Click Approve to give your guest their pass by email, or Decline to turn the request down.