Visitor rules are written for friends and family: a few hours, a few nights a month. Then a renovation starts on the ninth floor, and the same van is in the garage every weekday for six weeks.
What goes wrong today
The blank pass in the drawer
The desk keeps a stack of "contractor" passes. They get handed out, rarely come back, and turn up months later on cars that have nothing to do with any work order.
The ticket nobody meant to give
Patrol doesn't know the plumber is expected. The van has no pass, gets a notice, and the resident who hired the plumber calls the manager, upset.
Visitor limits used up
A resident registers their contractor as a visitor and hits the monthly limit in a week. Now their own family can't visit.
How contractor parking should work
- Approve the plate, not a piece of paper. The van's plate is added once, with the company and the unit or job it's for.
- Trade codes for regulars. A trade working for one unit gets a code for repeat visits, booked to that unit without using its visitor passes.
- Days and hours that match the work. Weekdays 8 to 5 for the renovation, Tuesdays for the cleaner, one Saturday morning for the movers.
- An end date. When the job is done, the approval ends on its own. Nothing to collect at the desk.
- Patrol knows on the spot. A plate check shows "approved contractor" during the allowed hours and flags it outside them.
Move days without the chaos
Moves are the busiest contractor visits of all. Approve the truck's plate for the morning of the move, mark it "do not tow" if it has to stand somewhere unusual, and patrol leaves it alone until its time is up. Our contractor parking instructions template is free to send to trades before they arrive.
